The American Schools Registrar/Receptionist

Job Description – Receptionist

Essential Job Functions:

1. Answers phone calls in a pleasant, informed manner for the purpose of providing information and creating a good image of the organization
2. Manages telephone message system (office hours, inclement weather and other recorded messages)
3. Greets visitors to the school in a pleasant and informed manner
4. Responds to inquiries for the purpose of referrals and directions as may be required
5. Forwards requests for information and messages to the appropriate individuals
6. Performs other clerical tasks as assigned including word processing and maintaining databases, etc.

Job Description – Registrar

1. Log and maintain enrolled students’ records
2. Oversee the enrollment process for new students, gathering all required information, while also coordinating class schedules and resolving scheduling conflicts
3. Prepare honor lists and plan awards ceremonies and other parties
4. Generate reports as needed for Grant Writer, teachers, and Early Education Director
5. Maintain and continually update student database
6. Provide timely and up-to-date class schedules for staff, students, and volunteers
7. Maintain student folders and purge files as needed
8. Calculate student fees and scholarships based on organizational policies and procedures.
9. Hand out student invoices and monthly reminders
10. Mail any unpaid invoices to students upon term completion
11. Respond to online registrations, set up testing dates, coordinate with staff responsible for testing
12. Attend all staff meetings; email staff regarding announcements and events
13. Collect fees from students, provide receipts for payments
14. Meet with Finance Director weekly to account for student fees paid
15. Reconcile monies received against receipt book before handing over to FD
16. Refer students to appropriate personnel for resolving problems/conflicts
17. Oversee the entire student registration process. Assure all paperwork is complete and scholarships and fees are clearly discussed with client BEFORE admitting students to any program.